- March 10, 2018
- Hotels and Resorts

What’s the Difference Between Serviced and Non-Serviced Apartments?
If you’re looking at city-based accommodation options, you might have found yourself pondering the difference between serviced and non-serviced apartments. Don’t assume there isn’t one, or that ‘serviced apartments’ is just some kind of marketing term. There’s a big difference between them, so we’ve broken everything down to help you understand what to expect.
Serviced Apartment vs. Non-Serviced Apartment
A non-serviced apartment is basically just a normal apartment that you rent over relatively short periods. They look just like a regular home, and they are often let directly by the owner rather than as a year-round business.
Serviced apartments are similar in that they have all the amenities you’d expect at home. As well as multiple rooms, a serviced apartment will provide a kitchen and usually a dishwasher, washing machine, and other desirable mod-cons. The difference is that you’ll have other amenities available, much as you would in a hotel. Essentially, there will be additional services on offer, hence ‘serviced apartment’.
What Services Can You Expect from a Serviced Apartment?
Not all serviced apartments are the same, but there are several services that you can generally expect from them, including:
- Housekeeping: You’ll generally receive housekeeping on a weekly basis. You have to make your bed, but most of the cleaning will be done for you. Some operators provide more frequent housekeeping on request.
- Concierge Service: You’ll usually be greeted by a member of staff, provided with your key, and shown around the accommodation. A concierge can be contacted to provide assistance, such as directions around the city or recommendations for a good place to eat.
- High-End Amenities: From fancy Nespresso coffee makers to refreshing power showers, a serviced apartment should provide amenities cut from a finer cloth than those in most non-serviced apartments.